privacy

AGRI PARTS PROS

Privacy Policy

Effective Date: June 19, 2026 | Last Updated: June 19, 2026

agripartspros.com | Post Falls, Idaho, United States | support@agripartspros.com

Introduction

Agri Parts Pros ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you:

Visit our website at agripartspros.com;
Make a purchase or return;
Contact our customer support team; or
Interact with our services — including our SMS text messaging program.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By using our site or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

Full name
Mailing, billing, and/or shipping address
Email address
Mobile phone number (when provided for SMS alerts, order notifications, or account purposes)
Payment information (processed securely through third-party payment processors; we do not store raw card data)
Order history and transaction details
Communications you send us, such as support inquiries, return requests, and feedback

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically by our systems and third-party analytics tools, including:

IP address and browser type
Pages visited and time spent on site
Referring URLs and navigation paths
Device type and operating system
Cookies and similar tracking technologies (see Section 8)

2.3 Information from Third Parties

We may receive limited information from third-party service providers — such as payment processors or shipping carriers — as necessary to fulfill orders, verify identity, and prevent fraud. We do not purchase or acquire personal data from third-party data brokers.

How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill orders, returns, and exchanges
To communicate with you about your orders, account status, and customer support inquiries
To send SMS/MMS messages for which you have opted in (see Section 5)
To minimize the risk of fraudulent transactions and protect the security of your account
To speed up future transactions and streamline the checkout and account verification process
To provide timely resolutions to order issues, shipping inquiries, disputes, or service needs
To send promotional communications (email or SMS) where you have provided explicit consent
To improve our website, product offerings, and overall service quality
To comply with applicable laws, regulations, and legal obligations

How We Share Your Information

4.1 We Do Not Sell Your Personal Information

Agri Parts Pros does not sell, rent, lease, or trade your personal information to any third party for any purpose.

4.2 Limited Sharing with Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, subject to strict confidentiality and data processing agreements. These providers include:

Payment processors (e.g., Stripe, PayPal) to securely complete transactions
Shipping and logistics carriers (e.g., UPS, FedEx, USPS) to fulfill and track orders
IT and website service providers who support our website infrastructure and operations, under strict data processing agreements
Legal authorities when required by law, court order, or to protect our legal rights and the safety of our customers

4.3 No Third-Party Marketing Sharing

We do not share your personal information with unaffiliated third parties for their own marketing, advertising, or data monetization purposes.

SMS Terms and Conditions:

Upon messaging opt-in, the end user agrees to receive messages from (Agri Parts Pros) regarding [order updates, confirmation of orders, tracking for returns, cancellations, etc.]

-- End users can opt-out by replying STOP or request more information by replying HELP.
Message frequency varies. Message and data rates may apply.
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (support@agripartspros.com)

SMS / Text Messaging Program — Mobile Phone Number Data

5.1 Collection of Mobile Phone Numbers

We collect your mobile phone number only when you voluntarily provide it — for example, when signing up for SMS alerts, placing an order, or contacting customer support. Providing your mobile phone number is entirely optional and is never required to make a purchase from Agri Parts Pros.

5.2 Purpose of Collecting Phone Numbers

Your mobile phone number is collected solely for the following limited and specific purposes:

To minimize the risk of fraudulent transactions
To speed up future transactions and streamline account verification
To provide timely resolutions to order issues, shipping inquiries, and customer support needs
To send SMS/MMS alerts you have explicitly opted into, including order updates, parts availability alerts, and promotional offers from Agri Parts Pros

5.3 Mobile Phone Number Data — No Third-Party Sharing

⚠ Critical Compliance Disclosure — SMS Data & Consent Records

Mobile phone numbers collected by Agri Parts Pros for SMS opt-in purposes — and all consent records associated with those numbers — are NEVER shared with, sold to, rented to, disclosed to, or exchanged with any third party, individual, or organization for any purpose whatsoever. This prohibition applies without exception and includes, but is not limited to, marketing, advertising, data brokerage, lead generation, or any other commercial use by a third party.

This data is used exclusively for the internal operational purposes described in Section 5.2 above and is maintained under strict access controls within our organization.

5.4 SMS Opt-In and Consent

By providing your mobile phone number and affirmatively checking the consent box on our SMS sign-up form or at checkout, you expressly consent to receive recurring automated marketing and informational SMS/MMS messages from Agri Parts Pros. These messages may include order confirmations, shipping updates, parts availability notifications, and promotional offers.

Important: Consent to receive SMS/MMS messages is never a condition of any purchase. You may opt out at any time (see Section 5.6).

5.5 Message Frequency and Costs

Message frequency varies based on your activity, preferences, and any active promotions. Standard message and data rates may apply depending on your mobile carrier and plan. Agri Parts Pros is not responsible for any charges assessed by your carrier in connection with SMS messages.

5.6 How to Opt Out

You may opt out of SMS messages from Agri Parts Pros at any time using any of the following methods:

Reply STOP to any text message you receive from us. Upon opting out, you will receive one final confirmation message acknowledging your removal, after which no further messages will be sent.
Email us at support@agripartspros.com and request to be removed from our SMS messaging list.

5.7 Help and Support

For assistance with our SMS program, reply HELP to any message you receive from us, or contact our support team directly at support@agripartspros.com. We are happy to answer any questions about how our messaging program works.

5.8 Carrier Disclaimer

Agri Parts Pros is not responsible for any errors, delays, or failures in SMS message delivery attributable to your mobile carrier or network conditions. Carrier participation in our messaging program may vary.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security practices include:

SSL/TLS encryption for all data transmitted via our website
Access controls limiting employee and contractor access to personal data on a need-to-know basis
Secure third-party payment processing (we do not store raw credit card numbers or sensitive payment credentials)
Regular review and assessment of our data collection, storage, and processing practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information using industry-standard practices, we cannot guarantee absolute security. In the event of a data breach that affects your information, we will notify you as required by applicable law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business records, and to comply with applicable legal obligations. Specific retention considerations include:

Order and transaction records are retained as required for accounting, tax, and legal compliance purposes.
Customer support communications are retained for a reasonable period to support ongoing service needs.
SMS opt-in records and consent logs are retained for a minimum of four (4) years in accordance with industry best practices, CTIA guidelines, and applicable regulatory guidance.

When personal information is no longer needed for its intended purpose and no legal obligation requires its retention, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, understand user behavior, and support the functionality of our shopping platform. Types of cookies we may use include:

Essential cookies: Required for the website to function correctly (e.g., shopping cart, login sessions)
Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant advertising where applicable

You may control or disable cookies through your browser preferences or settings. Please note that disabling certain cookies may affect the functionality of our website, including your ability to complete a purchase.

Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request that we correct inaccurate or incomplete information
Right to Deletion: Request that we delete your personal information, subject to legal retention obligations
Right to Opt Out of Marketing: Opt out of promotional emails or SMS messages at any time (see Section 5.6 for SMS opt-out)
Right to Non-Sale: Request that we not sell your personal information — we do not sell personal information under any circumstances

To exercise any of these rights, please contact us at support@agripartspros.com or by mail at the address listed in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@agripartspros.com. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory guidance. When we make changes, we will revise the "Last Updated" date displayed at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. For material changes, we may provide additional notice via email or a prominent notice on our website. Your continued use of our website or services after any changes to this policy have been posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or how Agri Parts Pros handles your personal information, please do not hesitate to contact us:

Contact Method	Details
Company Name	Agri Parts Pros
Location	Post Falls, Idaho, United States
Email	support@agripartspros.com
Website	https://www.agripartspros.com

We are committed to resolving any concerns promptly and transparently. Customer privacy is a core value at Agri Parts Pros, and we welcome your feedback.

Agri Parts Pros | agripartspros.com | Post Falls, Idaho, United States

Questions? Contact us at support@agripartspros.com